Frequently asked questions
Can't find what you need? Email [email protected] or visit our contact page.
Are MisterApps purchases subscriptions?
No. Every app is a single one-time payment. Even 1-year licenses are one-time purchases that never renew automatically.
What's the difference between lifetime and 1-year licenses?
A lifetime license lets you use the app indefinitely, with updates for the current major version. A 1-year license gives 12 months of use, updates and support, after which you can choose whether to buy another year.
How many devices can I use?
Each product page lists the number of users and devices included in its license, for example “1 user, 2 devices”.
How do I get my app after purchase?
Your license key and download link appear in your account under Orders & Licenses right after payment and are also emailed to you.
How are payments handled? Is it safe?
All payments are processed by PCI DSS Level 1 certified providers through secure hosted fields. We never see or store full card numbers. Charges appear on your statement as MISTERAPPS.COM.
What is your refund policy?
Every purchase has a 14-day money-back guarantee. Email us within 14 days and we'll refund the full amount to your original payment method within 5–10 business days.
Do you offer team licenses?
Yes. Many business, security and suite products include multiple seats — the seat count is listed on each product page.
Is my data private?
Yes. We only store what's needed for your account and orders, we don't sell data and we don't share it with advertisers. You can delete your account at any time.
Who is behind MisterApps?
MisterApps is operated by Lask Ecom Promos Corporation, with its principal address in Bell, California, United States. Full details are in the footer and on the Contact page.
How do I contact support?
Email [email protected] or call +1 (720) 000-0000, Monday to Friday, 9am – 6pm Mountain Time. Signed-in customers can also open a request from their account.